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Refund Policy — GPT Image 2

Effective Date: March 1, 2025
Last Updated: March 1, 2025

Quick Reference

  • Payments are generally non-refundable once credits are used.
  • If no credits/resources were used in the current cycle, a refund request may be considered.
  • Refund and cancellation requests are handled by email only within 24–48 hours.
  • Approved refunds return to the original payment method (typically 5–10 business days after approval).

1. Overview

GPT Image 2 plans include prepaid credits. Charges are typically non-refundable. We will review refund requests when no credits or generations have been consumed in the current billing cycle, or in rare edge cases (e.g., duplicate billing).

2. Eligibility

  • Unused credits: Refunds may be granted if no credits or generations were used in the current cycle.
  • Edge cases: Duplicate charges or clear account errors may be reviewed individually.
  • Used credits: If any credits were consumed in the billing period, the purchase is non-refundable.

3. How to Request a Refund

  1. Email contact@gptimage2ai.com with subject "Refund Request".
  2. Include your account email, plan name, order ID, and a brief explanation.
  3. We typically acknowledge within 24–48 hours and confirm approval or denial after review.

4. Processing

  • Approved refunds go back to the original payment method.
  • Processing usually takes 5–10 business days after approval (bank/card dependent).
  • If a refund is denied, we will explain why and share any alternatives.

5. Cancellations (Email Only)

  • To cancel, email contact@gptimage2ai.com with subject "Cancellation Request".
  • We process cancellations within 24–48 hours. Access continues through the end of your current billing period.

6. Contact

Questions about this Refund Policy? Email contact@gptimage2ai.com.

We appreciate the chance to make things right and keep GPT Image 2 helpful for your projects.